Quick answer
If your status in the system shows as Withdrawn, Withdraw, or Canceled, you need to open a Reentry process to resume your studies. Returning follows the specific reopening dates and the curricular track of your program, so you may need to wait after submitting your request.
Before you start
- Confirm, in the Student Portal, whether your status shows as Withdrawn, Withdraw, or Canceled.
- Have a Google account available, since the Reentry form is accessed through it.
- Check the MUST University Academic Catalog to identify your program's curricular track.
How it works
When a student's status in the system shows as Withdrawn, Withdraw, or Canceled, they are temporarily disengaged from the course. To return to classes, it is necessary to formally request a return through the process called Reentry.
This process has specific reopening dates and follows the curricular track offered for your program. In other words, even after the request has been submitted and processed, it is necessary to wait for the corresponding course to be released in order to resume your studies.
Step by step
- Check your status in the system by accessing the Student Portal.
- Access the Reentry form.
- Fill in all the requested information carefully.
- Submit the request and wait for processing.
- Wait for the course to be released, according to the curricular track and reopening dates of your program.
- Check the MUST University Academic Catalog for more information about the process.
- If you have questions, contact your program's coordination team.
Deadlines and rules
- The Reentry process follows specific reopening dates, set according to your program's curricular track, and cannot be completed outside those periods.
- Even after your request has been processed, the corresponding course is only released on the reopening date set for your program.
- Submit your Reentry request early, since review and course release do not happen immediately.
Frequently asked questions
What does it mean when my status shows as Withdrawn, Withdraw, or Canceled?
It means you are temporarily disengaged from the course. To attend classes again, you need to formally request a return through the Reentry process.
How do I open a Reentry request?
Through the Reentry form available on Pipefy, filling in all the requested information and submitting it for processing.
Once my request has been processed, can I return to class right away?
Not necessarily. Your return follows the reopening dates and curricular track of your program, so you may need to wait for the corresponding course to be released.
What is the difference between this status and a temporary leave (LOA/PLOA)?
See the article "Academic Withdrawal Policy" to understand the difference between the Withdrawn/Withdraw/Canceled status and a temporary leave (LOA/PLOA).
I do not know which course will reopen. How can I find out?
Check your program's track in the MUST University Academic Catalog.
Didn't work? Do this
| Situation | What to do |
|---|---|
| I cannot access the Reentry form | Check that you are signed in to a Google account and try again. |
| I submitted my request and the process has not been approved yet | Wait for the reopening dates indicated, or contact your program's coordination team. |
| I do not know which course will reopen | Check your program's track in the MUST University Academic Catalog. |
| Nothing worked | Open a ticket through the MUST University Support Portal, describing your status and your Reentry request. |
See also
In the Knowledge Base
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