Summary
This article explains when and how to request your "Informe de Pagamentos" (Payment Statement) from MUST University for income tax purposes, and clarifies the absence of a CNPJ since it is a foreign institution.
Keywords & Tags
Income Tax, Payment Statement, CNPJ, Education Expenses Abroad, Student Portal, Tax Declaration
Description
If you are a student at MUST University and need to declare your educational expenses for income tax purposes, this guide will show you exactly when and how to request your Payment Statement, depending on your enrollment date. It also explains how to properly file your taxes without a CNPJ and which support channels you can use if you need assistance.
Step-by-Step Instructions
When can I request my Payment Statement?
You can request it after the end of the current fiscal year.
Example: To file your 2025 expenses, the statement will be available starting January 2026.
How to request the Payment Statement?
If you enrolled at MUST from October 2023 onward:
The statement will be available on your Student Portal.
Go to: https://must.orbundsis.com/
Click on "Files and Forms" (top left corner).
If you don’t see this tab, click the three dots in the top right corner.
Click on "Forms".
Select the “Informe de Rendimentos” form.
Click SUBMIT and then PRINT FORM to download the PDF.
If you enrolled before October 2023:
You need to request the statement via a support ticket.
Access: https://mustedustudents.freshdesk.com/en/support/tickets/new
Fill in your information.
In the Subject field, write:
PAYMENT STATEMENT FOR TAX PURPOSES.Select the FINANCIAL department.
Under Type of Financial Question or Support, choose:
PAYMENT STATEMENT.Submit the ticket and wait for a reply by email.
MUST's CNPJ and how to declare
MUST University is an American institution and does not have a CNPJ.
You should declare the expenses as "Education Expenses Abroad" — no CNPJ is required.
Tip: Share this information with your accountant.
Helpful Tips
Save your PDF as soon as it becomes available.
Request your document in advance to avoid delays in your tax filing.
Common Issues and Solutions
| Issue | Solution |
|---|---|
| I can't find "Files and Forms" | Click the three dots in the top right corner |
| I enrolled before October 2023 and don’t know where to get the statement | Use the Freshdesk link and follow the steps to open a ticket |
| My accountant asked for the CNPJ | Inform them that MUST is a foreign institution and use “Education Expenses Abroad” |
Useful Links
Student Portal: https://must.orbundsis.com/
Submit a Support Ticket: https://mustedustudents.freshdesk.com/en/support/tickets/new
Financial Office Email: bursar@mustedu.freshdesk.com
Contact Support
If you need help, contact us through Freshdesk or by email:
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