Quick answer
Go to https://ava.mustedu.com/, click "Acessar AVA" and then "Continuar com Microsoft". Enter your MUST University institutional e-mail and password to log in to the Virtual Learning Environment (AVA), where you find your courses and study materials.
Before you start
- You need to have received and already completed the first access to your institutional Microsoft account (e-mail and password sent to you after enrollment or re-enrollment). If you have not set up this account yet, see the article Como Realizar o Primeiro Acesso à Minha Conta de Estudante no Microsoft 365.
How it works
The AVA is the platform, built on Moodle, where you follow your courses and access MUST University's content and study materials. There is no separate password for it, you sign in with single sign-on (SSO) through your institutional Microsoft account, the same one used across other MUST systems.
Step by step
- Go to the AVA access link: https://ava.mustedu.com/.
- Once the page loads, you will see three login options. Click the first one, labeled "Acessar AVA".
- A new pop-up window will open. In it, click the "Continuar com Microsoft" button.
- Enter your institutional e-mail (provided by MUST University) and your password, then follow the instructions shown on screen.
- You are done, you are now inside your AVA. You can browse your courses and study materials.
Frequently asked questions
What is the AVA?
It is MUST University's Virtual Learning Environment, the platform that holds your courses, content and study materials.
Do I need a separate password to log in to the AVA?
No. You log in with the same institutional e-mail and password from your MUST Microsoft account, through the "Continuar com Microsoft" option.
Can I access the AVA from my phone?
Yes, through the official Moodle app. See the step by step in the article Como Acessar o AVA pelo Aplicativo Moodle.
Still not working? Do this
| Situation | What to do |
|---|---|
| The screen freezes, shows an error, or logs you into a different Microsoft account | See the article Erro ao Entrar no AVA/Moodle com a Minha Conta Microsoft? Veja Como Resolver!, which covers the most common login conflicts. |
| You do not know your institutional e-mail or forgot your password | See the articles Como Realizar o Primeiro Acesso à Minha Conta de Estudante no Microsoft 365 and Como Alterar Minha Senha da Microsoft?. |
| Nothing worked | Open a support ticket through the Knowledge Base (https://mustedustudents.freshdesk.com/en/support/tickets/new), describing the message or behavior you see on screen. |
See also
In the Knowledge Base
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