Student Handbook

WELCOME!

The staff and faculty of MUST University welcomes you! We want your time here to be productive and rewarding, and we are here to help you in any way we can. This student handbook is presented to you with the hope that it will assist you in utilizing the programs and services available to you here at the University.

In an effort to address frequently asked questions, we have included a range of topics, both general and specific in nature. Additional details can be found in the Catalog, which you have previously received, and is also accessible through the University’s website. The website serves as a valuable resource, containing valuable information and policies for students.

If you do not find an answer to your particular question here, in the Catalog, or on the website, please be sure to ask someone on the staff or faculty to assist you.

We trust your experience here at MUST University will be an enjoyable one of growth and development.

Giulianna Carbonari Meneghello 

President

VISION STATEMENT

To become an educational global leader by offering affordable programs in a student-centered and inclusive environment in which all students have an equal opportunity for personal, professional, and social growth.

MISSION STATEMENT

MUST University is committed to offer affordable distance education with technological resources and content relevant to both domestic and international market needs. The university offers a student-centered environment that promotes diversity, while preparing future graduates to succeed professionally and personally.

UNIVERSITY CORE VALUES

As an educational entity of higher learning, MUST University values:

1.    The student as a unique, culturally diverse, and ever-evolving individual.

2.    The relationships with students, faculty, staff, and stakeholders.

3.    The current global market and social trends that influence our community.

4.    The relentless pursuit of academic excellence.

5.    The individual as a catalyst of change and economic development.

INSTITUTIONAL OBJECTIVES

1.    Establish a global presence through student enrollment, business partnerships, and collaborative educational initiatives.

2.    Provide faculty and staff with the necessary resources to effectively deliver programs and courses in various modalities.

3.    Support student learning through services and experiences that ensure their academic and personal success, including preparation for job opportunities.

4.    Hire qualified faculty with professional experience and credentials that enhance the achievement of institutional learning outcomes.

5.    Offer courses that address and are relevant to both local and global market demands and social trends.

6.    Foster student satisfaction by creating a personalized environment, training faculty and staff to effectively serve a culturally diverse student population. 

This Student Handbook is intended to provide the student with information on the University’s policies and regulations. The Handbook should be read in conjunction with the University’s Catalog and other documents that govern University life.

GENERAL FACILITY INFORMATION

MUST University’s headquarters, located at 70 SW 10th Street in Deerfield Beach, Florida, is the main hub of academic and administrative operations. It is where leadership teams work to ensure students and faculty receive dedicated support in a welcoming, student-centered environment.

The facility is designed to foster collaboration and innovation, with private offices, coworking areas, meeting rooms, and a large conference space used for workshops, presentations, and student events. A central plaza serves as a venue for academic retreats, wellness activities, and hybrid gatherings, all enhanced by large LED display screens. The space is accessible, functional, and designed with the student experience in mind.

To plan a visit or learn more, go to: https://mustedu.com

Emergency Protocol

In case of an emergency:

1.    Dial 911 immediately.

2.    Notify MUST University staff so the Emergency Response Team can assist.

If you hear a continuous alarm, exit the building calmly using the emergency exits. Evacuation maps are posted in every room.

Important safety reminders:

•    Smoking is not permitted indoors. Outdoor designated smoking areas are available.

•    Food and drinks are allowed only in assigned areas.

•    Please silence cell phones during events and university functions.

Contact and Support

General inquiries

Email: info@mustedu.com

Phone (USA): +1 (561) 235-1048

Phone (Brazil): +55 (19) 99321-8417

Registrar’s Office

Email: registrar@mustedu.com

Hours: Monday–Friday, 8:00 AM to 5:00 PM EST

Visit us: 70 SW 10th Street, Deerfield Beach, FL 33441

Online Resources

•    University Website: www.mustedu.com

•    Student Portal: https://ava.mustedu.com

•    Library: https://mustedu.com/library

•    Technical Helpdesk:

English | Portuguese | Spanish

LICENSURE, ACCREDITATION, AND REGULATORY COMPLIANCE

MUST University operates under and complies with the regulations of the Florida Commission for Independent Education (CIE). 

For more information regarding licensure or to obtain current information, contact the following:

Commission for Independent Education

325 West Gaines Street, Suite 1414, Tallahassee, FL 32399-0400

Toll-free Number: (888) 224-6684

METHODS OF DELIVERY

MUST University currently offers all its programs through distance education delivery. The university ensures that both students and faculty have access to adequate library collections and learning resources, providing the necessary tools and support to enhance their academic experience in alignment with the programs offered.

Students enrolled in distance education programs or courses have access to a wide range of services designed to support their success. These services include career development, budget and personal financial planning sessions, general personal development, academic advising, supervision, and monitoring of the student experience, as well as graduate employment assistance, among others. 

DISTANCE EDUCATION STUDENT ORIENTATION

Distance education students are required to complete a new student orientation, which takes place prior to the first day of each term. This orientation program is designed to ease the transition to MUST University, helping new students familiarize themselves with the university’s organization and operations. During orientation, students are introduced to the university's mission, vision, rules, regulations, as well as study techniques, academic standards, graduation requirements, and available counseling resources. Attendance is mandatory for all new and transfer students.

MUST University utilizes the Moodle learning management platform for the delivery of its online programs. The platform offers a variety of tutorials to help students navigate the online learning environment, providing guidance on how to interact with course materials and activities. Additionally, video tutorials and student guides are readily available to ensure that all learners have the resources they need for a successful academic experience.

Hardware/Software Requirements for Students

The material needed for students (syllabus, PowerPoint, PDF’s, links, tailor-made activities, etc.) are posted on the platform at course inception. The distance learning platform requires specific features to “carry out” different tasks. Thus, students and professors should have a device that meets the following standards.

Hardware:

•    Processor: Intel i-Series (i3, i5, i7 10th generation or newer) or equivalent (e.g., Ryzen 5 or Ryzen 9 processor 3000 series or newer)

•    Memory: At least 8GB of RAM (16GB recommended for more intensive tasks)

•    Storage: 256GB SSD or higher (additional HDD for larger storage needs)

•    Graphics: Integrated or dedicated graphics card (4GB VRAM or higher for design courses)

•    Display: 13" to 16" screen size (higher resolution recommended for design and media courses)

Software:

•    Operating System: Windows 10 or newer, macOS 10.15 or newer

•    Browsers: Google Chrome, Mozilla Firefox, Microsoft Edge (Chromium version)

•    Office Suite: Microsoft Office or equivalent (e.g., Google Workspace)

Internet:

•    Connection: Reliable high-speed internet (minimum 10 Mbps download speed)

Additional Recommendations:

•    Webcam and Microphone: For video conferencing and online classes

•    Headphones: For clear audio during lectures and meetings

Technical Support

Technical support for the use of the platform is available to both students and professors upon request throughout the course. This support provides guidance on course activities and how to effectively utilize the platform’s tools. We are committed to responding to student inquiries as quickly as possible, with a maximum response time of 24 hours. The platform also allows users to address any technical issues related to the Virtual Classroom and offers "online support" for making changes or adjustments.

In the event that users are unable to access the platform or complete an activity due to technical difficulties, they can request assistance by contacting Support via email, available 24/7 Monday through Sunday, via the university website, which includes a frequently asked questions section to provide further assistance, or via the Technical Support Helpdesk ticket system which is accessible through the links below. 

English Helpdesk Ticket: https://mustedustudents.freshdesk.com/en/support/tickets/new

Portuguese Helpdesk Ticket: https://mustedustudents.freshdesk.com/pt-BR/support/tickets/new

Spanish Helpdesk Ticket: https://mustedustudents.freshdesk.com/es-LA/support/tickets/new

Academic Support

By accessing the MUST University’s Virtual Classroom, students are in constant contact with professors. Furthermore, students can contact their corresponding program director, coordinator of academic dean. 

ATTENDANCE POLICY

MUST University does not track attendance; however, students are required to attend both asynchronous and synchronous classes as scheduled. To access course content, students need to complete the acceptance term for each course at the beginning of each academic term. If a student cannot attend a class, they should contact their instructor in advance to discuss options for making up missed coursework. Student participation and engagement will be periodically monitored.

LIBRARY SERVICES & RESOURCES

MUST University Library is your academic partner from day one through graduation. Whether you are completing weekly assignments or writing your final thesis, the library provides access to the tools and support you need to succeed.

Students can explore a digital collection of more than 280,000 academic books, along with access to EBSCO and Gale databases featuring articles in Portuguese and Spanish. Additional resources include international open-access journal platforms, the Library Information Resource Network (LIRN), and the Pearson Digital Library for select programs.

All materials are available online anytime through the Moodle platform. Simply log in and visit the library section to get started.

To help you make the most of these resources, the library offers virtual classroom visits, individual support sessions, and live webinars focused on research, writing, and citation skills. Students are also encouraged to take the LIB101 Information Literacy course, a free and self-paced guide to effective academic research.

On-campus access is also available. Computers with internet and academic software are open to students Monday through Friday, from 9:00 AM to 5:00 PM (EST).

If you have questions or need help, contact the library team at library@mustedu.com, visit mustedu.com/library, or submit a request through the FreshDesk support portal.

Wherever you are, the library is here to support your learning every step of the way.

STUDENT SERVICES

Counseling

Counseling is available to all students for career and academic reasons. Counseling is sincere, friendly, and always confidential. MUST University maintains contacts with various community organizations and agencies that help meet students’ personal needs. Students with issues of a personal nature will be referred to local public or private agencies for professional assistance.

Career Services

Career development is viewed as an essential part of your academic journey. The Career Services Department is committed to guiding you from the classroom into the professional world, helping you build the skills, confidence, and connections you need to succeed in your chosen field.

Throughout your time at the university, you will have opportunities to participate in a variety of student activities, professional organizations, and leadership programs. These experiences are designed to complement your academic learning while preparing you for life after graduation.

Career Services provides personalized support to help you explore your career goals and take actionable steps toward achieving them. This includes one-on-one counseling sessions where you can receive guidance tailored to your interests and aspirations. Whether you are just beginning to consider career options or are actively searching for a job, our team is here to assist you every step of the way.

Students can also benefit from practical tools and resources, including help with crafting effective resumes and practicing interview skills. Workshops and webinars are offered throughout the year, covering essential topics such as job search strategies, networking, LinkedIn optimization, and personal branding. In addition, industry panels featuring professionals from various fields offer valuable insights into current job market trends and employer expectations.

The university’s approach to career readiness is a shared effort. While your academic program helps you develop the knowledge and expertise required for your profession, the Student Affairs and Career Services teams provide the support and preparation needed to launch your career with confidence.

After graduation, all students are encouraged to complete the Graduate Placement Form. This helps the university track employment outcomes and continue offering guidance and support to our alumni community.

If you have any questions or would like to schedule a career counseling session, feel free to contact the Career Services team at mailto:careerservices@mustedu.com. We are here to help you prepare for success beyond the classroom.

Student Records

Students should be aware that student records submitted to MUST University become the property of MUST University and shall not be released to third parties. The student records will be held indefinitely. A hold shall be placed on the records of any student that owes an obligation to MUST University. A student may not register for further classes until all obligations are paid in full to MUST University and the hold is properly removed. Removal of a hold may take approximately two (2) business days.

Housing

MUST University does not maintain housing for students but provides information and resources about local apartments and rental opportunities for students interested in living near MUST Headquarters. Students should first contact their campus Admissions Department. MUST University campus is located along major traffic arteries to allow easy commuting for students.

Graduation

MUST University holds commencement ceremonies annually. Students are eligible to participate if they have successfully completed the academic requirements for their program and fulfilled all obligations to the university at least one term before the ceremony. To graduate from MUST University and take part in the commencement exercises, students must complete a graduation application, request participation in the ceremony, and complete all required university and departmental exit interviews.

Transcript Requests

Student transcripts are permanently maintained at the University and are available from the Registrar Office. One copy of the official academic transcript is provided to each student upon program completion and satisfaction with all financial obligations to the university. Students may request additional copies of transcripts from the Registrar for a fee. Requests can be requested via the following link: https://www.parchment.com/u/registration/80396552/institution 

Amendment of Records

Student records are maintained permanently and in confidentiality. For this reason, student’s personal information will not be disclosed to individuals, other than the student, without written authorization of the student via the completion of a FERPA form. Students requiring a change of personal or contact information such as a change of name, address, emails, phone numbers may contact the university registrar via email (registrar@mustedu.com). Changes such as a change of name or status may require additional supporting documentation for verification purposes. A student who believes that information in their records is inaccurate, misleading, or violates their privacy or other rights may request that the relevant MUST University official amend the records. MUST University will review the request and decide whether to amend the education records within a reasonable period of time upon receiving the request. The official maintaining the records is responsible for consulting with appropriate university officials for further determination or confirmation. If MUST University decides to deny the request for an amendment, the student will be informed of the denial and notified of their right to request an appeal. 

Discrimination and Harassment Policy

MUST University prohibits discrimination or harassment based on race, ethnic or national origin, religion, age, sex, color, physical or mental condition, marital status, or veteran status under any program or activity under its purview. Harassment includes harassment based on gender, pregnancy, childbirth or related medical condition, and inappropriate conduct of a sexual nature. It is MUST University’s policy that all persons should enjoy freedom from unlawful discrimination of any kind as well as from sexual harassment or retaliation for reporting a complaint.

Academic Dishonesty

Academic dishonesty is defined as engaging in dishonest actions in teaching, learning, research, and related academic activities, and it applies to all members of the academic community. MUST University considers academic dishonesty a serious offense, regardless of whether it was intentional. (For further details, please refer to the section entitled General Institutional Guidelines).

Forms of academic dishonesty include cheating, plagiarism, and fabrication or falsification.

Plagiarism is the use of another writer’s or speaker’s ideas, phrases, sentences, or larger units of discourse without proper acknowledgment. This includes the unauthorized copying of software and violations of copyright laws. Students found guilty of plagiarism will receive a grade of "F" for the exam or assignment and may also receive a failing grade for the course.

Cheating is defined as attempting to give or receive unauthorized aid or information in meeting academic requirements, including examinations. This includes falsifying reports and documents or using unauthorized materials, Artificial Intelligence software, devices, sources, or practices during academic activities. A student who allows another to copy their work is considered to be facilitating or contributing to cheating.

Fabrication or falsification refers to the unauthorized creation or alteration of information in academic documents or activities. Examples include fabricating data that should be collected from an actual experiment or inventing a source of information that does not exist.

To ensure academic integrity, all students are required to submit their work through the online learning management platform, where it may be verified for authenticity before being submitted to the professor.

Procedures for Handling Academic Dishonesty

Procedures for handling academic dishonesty are outlined in the General Institutional Guidelines section in the handbook.

Responsibilities of Students Concerning Academic Dishonesty

1.    Students are responsible for knowing the policies regarding cheating and plagiarism and the penalties for such behavior. Failure of an individual faculty member to remind the student as to what constitutes cheating and plagiarism does not relieve the student of this responsibility.

2.    Students must take care not to provide opportunities for others to cheat.

3.    Students must inform the faculty member if cheating or plagiarism is taking place.

TUITION AND FEES

MUST University is committed to providing a high-quality education at an affordable cost. Students are encouraged to review the information below to understand their financial responsibilities and available support options.

Tuition and Fees

•    Application Fee: $50 nonrefundable; may be waived for veterans with proper documentation (DD Form 214).

•    Registration Fee: $150 nonrefundable unless the student is not accepted or cancels under specific refund policies.

•    Reentry Fee: $100 for previously withdrawn students seeking to re-enroll.

Tuition Rates (per credit hour)

•    Undergraduate: $150

•    Graduate: $160

•    Doctorate: $350

•    Capstone Course Fee: $20 per credit hour

Estimated Program Totals

•    Bachelor’s Degree: 120 credits = $18,000

•    Master’s Degree: 36 credits = $5,760

•    Doctorate Degree: 60 credits = $21,000

Additional Fees

•    Official Transcript (first copy free; additional requests: $10)

•    Diploma Replacement: $50

•    Graduation Fee: $100

•    Returned Check Fee: $50

•    Credit by Examination: $150

•    Rescheduling Exam Fee: $25

•    Prior Learning Portfolio Review: $150

Some programs may also charge fees for lab materials, clinical placements, or specialized software. These are outlined in the Catalog.

Books and Materials

Students are responsible for purchasing the required textbooks and course materials. Some courses offer digital or e-book alternatives.

Payment Options

Payments can be made via personal checks, money orders, credit/debit cards, wire transfers, Pix, and Boletos (for students in Brazil). Flexible payment plans are available upon request through the Office of Student Financial Services.

Refund Policy

MUST University complies with refund regulations to ensure fair treatment of students who cancel or withdraw. The following policies apply:

•    Cancellation within 3 business days of enrollment: Full refund of all fees paid.

•    Cancellation before the start of classes: Full refund minus nonrefundable fees.

•    Drop/Add Period: 100% tuition refund, excluding non-refundable fees.

•    After Drop/Add: Refunds issued based on a published schedule and the official withdrawal date or last date of attendance.

Refunds are processed within 30 days of official withdrawal. Cancellation requests must be submitted in writing via email, certified mail, or an official university form.

SCHOLARSHIPS

MUST University provides a range of scholarships based on either merit or financial need. The application procedures and criteria are explicitly outlined. Recipients are required to maintain the academic standards specified in their award letter. For comprehensive information on available scholarships, please refer to the Catalog and the MUST website.

STUDENT COMPLAINTS AND GRIEVANCES

MUST University encourages students to resolve concerns through open communication with faculty or administrative staff. If an issue remains unresolved, students may file a formal complaint by submitting a complaint form. The University reviews each complaint in a fair and timely manner, providing written responses and, if necessary, an appeals process. The complaint policy and forms are posted on our website and in the Catalog.

If a student is unhappy with the resolution or has a complaint overseen by the state regulator, they should contact the Commission for Independent Education using the information below:

•    Commission for Independent Education, Florida: (888) 224-6684

GENERAL INSTITUTIONAL GUIDELINES

Article I: Students

Section 1

Officially enrolled students are those individuals who have been admitted and officially enrolled, and who are not subject to sanctions for committing a serious violation, as outlined in Section 3 of Article VIII of these Regulations. MUST University reserves the right to admit, readmit, deny, or enroll students for each corresponding academic term.

Section 2

It shall be the responsibility of each student to become familiar, know and comply with the provisions of these Regulations, the University policies and procedures, and the academic and fiscal policies adopted by the University’s Governing Board.

Article II: Student Rights and Responsibilities

Section 1

Education is the fundamental right of the students,

    1.    To receive and enjoy a quality education that allows them to acquire professional competencies in the selected field of studies.

    2.    To request and receive information about the vision, mission, goals, objectives and accreditations of the University, its academic programs, its services, credentials of its faculty, and the resources available to facilitate the learning process.

    3.    Request and receive information on financial assistance available, the costs and refund policies that apply when dropping courses, as well as all information relating to their rights and responsibilities in the financial area.

    4.    Enjoy access to all physical installations and online resources available for student use.

    5.    Request such services as facilitating reasonable accommodation due to an impediment or special condition.

    6.    Participate in activities developed by the University to promote personal and professional development.

    7.    Receive from the faculty, both writing and oral, adequate orientation on the purposes and objectives of each course, topics of study, reading assignments, texts, work required, and necessary teaching materials at the start of each session or class semester. Also, the evaluation criteria to be utilized, together with other aspects directly related to the development and successful completion of the course.

    8.    Become aware of the dates for dropping courses, the grading of exams, work, and other evaluations, as well as goals achieved in the development of areas identified by your professor and/or advisor.

    9.    Receive from each professor an orientation about the progress and academic program, clearing up any doubts inherent to the courses.

    10.    Students have the right to express their opinions, beliefs, doubts, and differences of opinion in an orderly manner. They may also present petitions, appeals, and recommendations through the established procedures, as outlined in the Grievance Procedure.

    11.    Trust that their academic files are maintained in compliance with applicable regulations, specifically the Family Educational Rights and Privacy Act of 1974 (FERPA).

    12.    Request information as to application of the Federal Department of Education’s Student Right to Know and Campus Security Act.

Section 2

    1.    Know the policies, norms, regulations, and provisions of the University, as described in its official documents.

    2.    Maintain proper conduct of respect and consideration for the rights of fellow students, as well as of the University community at large.

    3.    Students are expected to attend classes according to the established schedule and program of studies, and to meet all academic requirements associated with their coursework.

    4.    Inform and justify missed synchronous classes or sessions, being aware that they are responsible for material assigned or worked during such times.

    5.    Comply with established University norms on aspects of security, code of professional conduct, and others that may apply to the program of studies.

    6.    Observe all regulations or norms included in newsletters or memoranda, officially established by the University.

    7.    Comply with all financial commitments incurred with the University.

    8.    Confidentially inform of any unlawful action occurring within the University premises.

Article III: Student Identification

Section 1

An identification digital card shall be issued to every student officially enrolled. This card shows the status as a student at the University and, as such, the right to be on campus or participate in online learning and social environments. The card also allows every student to receive the corresponding teaching and administrative services if they meet all obligations to the university.

Section 2

Students are required to always have access to their digital identification card while participating in university-related activities and must present it upon request by any professor, officer, or staff member of the University for verification. If the digital ID is unavailable, students must provide a validated class schedule along with a government-issued photo ID for identification purposes.

Section 3

University leadership may require the return of identification cards by students who lose their status as “officially enrolled student” at the University.

Section 4

The possession, alteration, use, or intent to use an identification card by anyone other than the individual to whom the card was issued is considered unauthorized. Any person involved in such actions will be subject to penalties imposed by the University, including the confiscation of the identification card by university officials, among other potential consequences.

Article IV: Norms of Institutional Order

The mission, philosophy and objectives of the University must be safeguarded and protected. The right to dissent and to protest in an orderly fashion in accordance with the rules of conduct and the lifestyle of a university must not interfere, conflict, or damage in any way the normal course of events at the University nor affect institutional order.

Section 1

Students are obligated to familiarize themselves with, respect, and comply with all norms, policies, and procedures established by the University’s Governing Board and administration, as well as other published administrative orders. Additionally, students must adhere to verbal instructions or orders issued by University officials, faculty, or staff, provided these orders do not conflict with the policies outlined in the university catalog. 

Section 2

The use of alcoholic beverages, stimulants, narcotics, and all types of unauthorized controlled substances is strictly prohibited within the University and at any University-sponsored activity. This prohibition extends to any official student event hosted by the University or to which a student representing the University has been invited. Additionally, it is prohibited to attend or participate in university activities while under the influence of narcotics, stimulants, or depressants. (See the Institutional Policy on Drugs and Alcohol).

Section 3

Students are not permitted to sponsor the entry of individuals into university facilities who are not affiliated with the University unless those individuals are on official business or participating in a legitimate University activity.

Section 4

The distribution or placement of notices, flyers, posters, promotional articles, informational material, or any other type of written communication, is prohibited without prior authorization from university leadership.

Section 5

Students are required to read the official announcements and bulletins posted daily in their respective courses and on university bulletin boards. All announcements, posters, or other written materials must be posted only on authorized bulletin boards and approved by the university leadership or their designee. Any publication sponsored by students or recognized student groups must obtain the seal and signature of the University President or a Vice President or their designee. Materials that do not comply with these requirements will be removed from the bulletin boards without further notice.

Section 6

The use of the University’s physical facilities for student activities must be authorized through the University President’s office.

Section 7

All marches or demonstrations on the grounds and buildings under the jurisdiction of the University are prohibited. No person or group may improvise rallies, make use of loudspeakers or megaphones, distribute printed materials, nor convene meetings for reasons outside university activities, without the prior written authorization of the University President.

Section 8

To ensure the successful execution of its teaching and administrative functions, the University always requires a conducive environment for study, both on its grounds and within its buildings, as well as in all online learning platforms and University social gathering spaces.

Section 9

All students are expected to cooperate in maintaining the University’s premises in good condition and cleanliness. To achieve this, students must refrain from actions such as littering, placing feet on walls or furniture, sitting on student lounge tables, or writing on walls, doors, bathrooms, or other surfaces. Special attention should be given to keeping bathrooms and all other shared facilities clean and well-maintained.

Section 10

Any student who, intentionally or through carelessness and/or negligence, destroys or damages university property shall be obligated to reimburse the cost of such destroyed or damaged object, or to contribute the amount of the damage caused, independently of any disciplinary action taken.

Section 11

The use of the University’s computer resources is a privilege that requires students to adhere to the university’s regulations. Users must respect the integrity of computer installations, the rights of other users, and comply with all applicable laws and regulations (state, federal, and international), as well as any contractual agreements required for using these resources. The University reserves the right to limit, restrict, or deny access to computer installations and data banks for students who violate these regulations. All users must comply with Florida Statutes and United States federal laws related to intellectual property protection in the cyber and electronic environment.

The University’s computer installations, including hardware and software, must not be used for improper activities, including violations of criminal law or infringement on intellectual property rights protected by applicable laws. This includes unauthorized access to hardware or software, misuse, or intentional corruption of computer installations, illegal appropriation of resources, or using the system to commit crimes such as obtaining or distributing pornographic material, engaging in harassment (sexual, racial, ethnic, or religious), or using the system for pornographic purposes. Any violations will be addressed by both University authorities and relevant state, federal, or government agencies.

Computer resources may not be used for unauthorized or illegal commercial activities, including personal or private purposes unrelated to academic or University work, or for activities intended to generate personal income or gain. The University’s computer resources are provided to support tasks related to the institution’s mission and objectives. Some computer installations may be dedicated specifically to research or teaching activities, limiting their use.

Unauthorized access to the University’s computer systems, including sharing account numbers, passwords, or any other confidential information without consent, is prohibited. This also includes actions that disrupt or impede access to the system or network, such as collapsing networks, introducing viruses, or altering the account details of others without authorization. These violations will be addressed by the University and relevant authorities.

Article V: Disciplinary Proceedings

Section 1

Cases involving violations or noncompliance with the University’s norms, regulations, oral or written guidance, regulatory provisions, by-laws, and rules of conduct for students will be classified as either minor or grave faults.

Section 2

The following acts or omissions constitute faults and/or noncompliance with the essential norms of good order and institutional coexistence, and shall carry disciplinary sanctions that may lead up to expulsion from the University:

The following actions are classified as violations of university regulations and may be considered minor or grave faults:

    1.    Lack of honesty, including fraud and plagiarism, related to academic work or any actions leading to such misconduct.

    2.    Fraud, misrepresentation, or any actions leading to these in the completion of requests for admission, financial assistance, or other official documents.

    3.    Alteration or falsification of identification, grades, records, degrees, identification cards, and other official documents.

    4.    Any conduct that disrupts the peace and tranquility of the classroom or any other university premises/environment, including shouting, offensive behavior, fights, provocations, discrimination, or the use of gross, profane, or obscene language.

    5.    Any conduct that causes or conspires to cause malicious harm to university property or any other property on university premises/classes or at officially authorized activities.

    6.    Participation in dishonest or fraudulent acts, or games of chance, within the university or its facilities.

    7.    Organizing or participating in fundraising activities without the written permission of the University President.

    8.    The use, possession, or distribution of drugs, hallucinogens, narcotics, or alcoholic beverages on university premises.

    9.    Disrespect, insults, threats, humiliation, assault, or the intent to assault university officials, faculty, staff, or students.

    10.    Possession of weapons, as defined by Florida law, on university premises or during any university-sponsored activity.

    11.    Disobedience or refusal to comply with instructions given by university personnel acting in their official capacity.

    12.    Disobedience or violation of any conditions of probation and/or sanctions imposed in accordance with these Regulations or refusal to comply with them in any University environment or space.

    13.    Violation and conviction, while under student status, of Florida law, including, but not limited to: 

        a.    Explosives Law. 

        b.    Weapons Law of Florida. 

        c.    Controlled Substances Law. 

        d.    Felonies against persons or property, or any act implying moral depravity. 

        e.    Any delinquent act on university property or sponsored events/activities. 

        f.    Any act or omission classified by law as a felony. 

        g.    Harassment of any kind.

    14.    Participation in political propaganda or other political activities within the University.

    15.    Using University computer equipment to access internet pages, email, or other media with the intent of obtaining or distributing pornographic material, controlled activities, or any content unrelated to academic activities.

This list is not exhaustive, and other violations may be considered as minor or grave faults.

Section 3

The Disciplinary Council shall be composed of two representatives from the administrative area, one from the academic area (Professors) and one student. The members shall be recommended by the Vice President of Academic Affairs and named by the President at the beginning of the calendar year.

Section 4

The Disciplinary Council shall be guided in all its actions by the provisions of these Regulations. The members shall be convened to meetings by the Vice President of Academic Affairs as needed. Three (3) members of the Council shall constitute a quorum. 

Section 5

The Vice President of Academic Affairs may initiate an investigation of facts and receive an oral report from a member of the faculty, official, university staff, or student about any act committed and allegedly deemed in violation of university policies and regulations.

Section 6

A disciplinary process shall be initiated with the written presentation of the complaint that gives rise to the intervention of the Disciplinary Council by the Chair of the Council. Within ten business days from the filing of the complaint, the members of the Disciplinary Council shall receive from the Chair of the Council a report containing: 

    1.    A description of the imputed act; 

    2.    The section or sections of the regulations alleged to have been violated; and

    3.    The nature of the evidence in the hands of the Vice President of Academic Affairs to support the imputed acts. 

A copy of the report shall be delivered to the student who allegedly violated the University’s policies and regulations. The Vice President of Academic Affairs may provisionally suspend any student against whom a formal complaint is filed, but such provisional suspension shall not exceed twenty (20) working days.

Section 7

The Disciplinary Council will conduct an administrative hearing regarding the complaint involving the student(s) within ten (10) business days from the date the complaint is filed. The student has the right to attend with legal counsel, who should be informed that the hearing is administrative in nature and is not governed by the procedures or evidentiary rules applicable to judicial hearings. During the hearing, the Vice President of Academic Affairs and/or their legal representative will present all evidence gathered to demonstrate the commission of the alleged fault, including the testimony of witnesses or presentation of documentary or physical evidence. The student will be given the opportunity to review the evidence, confront it, and present their own witnesses or evidence in support of their defense and version of the facts. After the hearing, the Disciplinary Council will decide based on the evidence presented, the case file, and the information admitted during the proceedings.

Section 8

Should the determination be that a fault was committed, the Disciplinary Council shall draft a resolution with a brief narration of the proven facts and shall notify the Vice President of Academic Affairs their recommendation on the corresponding sanction. The Vice President of Academic Affairs shall notify the student in writing of the determination by the Disciplinary Council and the sanction imposed, advising the student(s) of their right to appeal before the University’s President. In case the Disciplinary Council determines the commission of a fault was not proved, the case shall be filed and any provisional suspension adopted shall be declared without effect.

Section 9

The sanctions for a fault may be at the sole discretion of the Disciplinary Council:

    1. Written reprimand.

    2. Establishment of a probationary period for a defined term.

    3. Suspension from some or all classes for a period of time established by the Vice President of Academic Affairs during the current semester until such time as an adequate excuse is given to the affected persons or institutions.

    4. Suspension of all or some of the rights as a student for a fixed term, during the current semester.

    5. Suspension for the current semester.

    6. Suspension for the academic year or for a longer period.

    7. More than one of the sanctions listed above.

    8. Expulsion (dismissal) from the University.

A notation shall be made in the academic file of the results of the investigation. In the event a student receives probation, such probation may be revoked without prior hearing by the Vice President of Academic Affairs, if the student does not to comply with the specific conditions of his/her probationary period.

Section 10

Repetition in actions that led to suspension for a semester or for the academic year shall constitute sufficient foundation for permanent expulsion (dismissal).

Section 11

The decision by the Disciplinary Council may be appealed by the student within twenty (20) calendar days after being notified of the resolution. The appeal shall be filed before the Disciplinary Council by sending a copy of such appeal within the prescribed period to the University President, the Vice President of Academic Affairs, and the Disciplinary Council. The appeal shall be decided by the University President within 20 days from the date of the filing of the appeal. The decision by the University President shall be final, firm, and not subject to appeal.

ARTICLE VI: OTHER PROVISIONS

Section 1

University norms, as well as the disciplinary procedures and regulations of the University, shall be communicated to and observed by the entire student body. Ignorance of these regulations will not exempt students from compliance.

Section 2

The provisions of these regulations will be adapted to the specific circumstances and applicable laws of the University. Any necessary changes will be recommended by the Vice President of Academic Affairs, approved by the University President, and published within the University community.

Section 3

To ensure that students are kept informed of important communications within the university community, they are required to keep the Registrar’s Office updated with their current local and permanent addresses. Communications sent to the address on record will be considered as adequate notification. 

Section 4

Any form of initiation, hazing, or activity aimed at gaining entry or acceptance into a group or organization is strictly prohibited if it inflicts harm or subjects an individual, voluntarily or involuntarily, to abuse, humiliation, verbal, physical, sexual, or psychological harassment, or intimidation. These actions are in violation of university policy. Examples of such harmful practices include, but are not limited to, the following:

    a.    Forcing or requiring unnecessary physical activity or exercise;

    b.    Forcing or requiring isolation for extended periods or unnecessary exposure to the elements;

    c.    Physical abuse, including hitting the person being initiated;

    d.    Depriving a person of sleep, study time, or the opportunity to communicate with others;

    e.    Requiring the wearing of ridiculous, excessively gaudy, shameful, or uncomfortable clothing, or carrying unusual objects;

    f.    Forcing or requiring the consumption of alcohol, other liquids, solids, gases, or the use of drugs or controlled substances;

    g.    Forbidding the person being initiated from carrying out personal hygiene.

Any such conduct is prohibited and will result in disciplinary action.

Article VII: Amendments and Effective Date

Section 1

This Student Handbook is subject to amendment from time to time. A current copy of the Student Handbook shall be available at the office of the Vice President of Academic Affairs or online at the University’s website.

Amendments to the Student Handbook shall become valid on the date on the amendment documents.