Before you start
Have your institutional email and Microsoft account password ready. Preferably use a computer with a browser such as Google Chrome or Microsoft Edge for a better view of the screens.
How it works
Microsoft brings together, in a single portal, all the information linked to your institutional account: personal data (name, email, phone), login and activity history, connected devices, payment methods and subscriptions, and browsing and location data. This dashboard is also where you review and delete privacy information and check recent access to your account.
Step by step
- Go to https://account.microsoft.com in your browser and click "Sign in". Enter your institutional email (example: name@student.mustedu.com) and your password, then click "Next" to finish signing in.
- Once you are signed in, you'll see the main account dashboard, with the sections Personal info (name, date of birth, email, and phone), Security (two-step verification, recovery methods, and recent login), Privacy (search, browsing, and location history), Devices (connected devices), and Payment & billing (saved cards, purchases, and active subscriptions).
- Click the "Privacy" tab to be redirected to account.microsoft.com/privacy, where you can view and delete data such as browsing history, location history, search history, voice activity, and media history.
- On the main dashboard, click "Security" and then "Recent activity" to see the sign-ins made to your account: date, time, city, and device type.
- Click "Devices" in the main menu to see the list of computers, phones, and other devices connected to your account, and remove any device you don't recognize or no longer use.
Deadlines and rules
To keep your Microsoft account secure and your data up to date:
- Update your personal information regularly.
- Turn on two-step verification (MFA) for extra security.
- Review your account activity regularly and watch for suspicious sign-ins.
Frequently asked questions
The portal shows up in another language. How do I change it?
Scroll to the bottom of the page and change the language to "English" (or your preferred language).
I don't see all my data on the dashboard. What should I do?
Make sure you're signed in with the correct institutional account (@student.mustedu.com) and refresh the page.
I forgot my password. What should I do?
See the article Como Alterar Minha Senha da Microsoft? (How to change your Microsoft password), which has the full step-by-step to reset your password.
A device I don't recognize shows up. What should I do?
Go to Security > Recent activity and, if needed, change your password.
Didn't work? Do this
| Situation | What to do |
|---|---|
| You can't reach account.microsoft.com | Check your internet connection and try another browser (Chrome or Edge) or a private/incognito window. |
| None of this worked | Open a ticket with MUST University Support by clicking here. |
See also
In the Knowledge Base
- Como Configurar a Verificação Microsoft por SMS no Meu Celular? (How to set up Microsoft SMS verification)
- Como Configurar o Microsoft Authenticator no Meu Celular com Minha Conta MUST? (How to set up Microsoft Authenticator)
- Como Acessar Meu Portal do Aluno pela Primeira Vez (How to access the Student Portal for the first time)
- Como Alterar Minha Senha da Microsoft? (How to change your Microsoft password)
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